Article ID	1854
Article Title	PROBLEM: Exporting Crystal 9 Reports from VDF Applications
Article URL	http://www.dataaccess.com/KBasePublic/KBPrint.asp?ArticleID=1854
KBase Category	Crystal Reports
Date Created	07/16/2003
Last Edit Date	03/22/2004

Article Text
PROBLEM:
From my Visual DataFlex application, if I do Print Preview and then click on the Export button, I do not get export options, it just goes back to menu. If I run the same report directly from Crystal 9, the export features work fine. Any suggestions?

SOLUTION:
Some things you should be aware of and check for:

- Make sure that you do not have different versions of the Crystal Reports or Crystal Connectivity Kit files in different directories. Example: APIDLL.DLL, CRPE32.DLL and the DF_COLLATE.CFG sometimes are placed in the Windows\System32 directory and those may be found before the ones with the right version. Note that you may also experience other problems, like error 4405 (see links below), for having file version mismatch.

- Add Crystal 9 directory (default: C:\Program Files\Common Files\Crystal Decisions\2.0\bin) to the PATH environment variable. That way Crystal directory will be searched when files are needed.  To update the System Path environment variable: Go to the Control Panel | System | Advance Tabpage | Environment Variable Button | System Variables and update the PATH line.

- Visual DataFlex has Crystal Reports files installed to its Bin directory. Those should not be used for deployment -- they are installed with the development license so the sample applications that demonstrate the use of Crystal Reports in VDF can be run -- and they may be from a version of Crystal Reports other than the one your reports were built for

- Consult the Connectivity Kit User's Guide (Start | Programs | DataFlex Connectivity kit for Crystal Reports 9 | User's Guide) and the Crystal help file Runtime.chm available with the Developer Edition of Crystal Reports (default location: C:\Program Files\Crystal Decisions\Crystal Reports 9\Developer Files\Help) for information about deploying your reports




Contributed By:
Marcia Booth
Company: Data Access Worldwide
Web Site: http://www.dataaccess.com

Links Related to this Article
DAW Knowledge Base article 1764: ERROR: "Unable to Load Report" when accessing a report from VDF
DAW Knowledge Base article 1839: ERROR: Error number out of range
DAW Knowledge Base article 1968: HOWTO: Avoid Problems with Crystal Reports 9 running from VDF

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